LiveScan360 · Plans
Simple platform pricing for live scan operators
Start with Traditional, or choose a subscription with included scans and lower overage rates as volume grows. All plans include the same software—tiers differ only by the pricing ladder. Annual billing is pay for 10 months, get 12.
Pricing
Pick the model that matches your volume
Subscription billing
Annual = pay for 10 months, get 12.
Traditional
No subscription required. Pay a platform fee only when you submit a scan.
$12 per scan
- $12 platform fee on every scan
- No monthly subscription
- Same software features as every other plan
Platform fees vs agency pass-through
LiveScan360 platform fees are what your shop pays us for software and submissions tooling. FDLE, FBI, FD-258, retention, and other agency/state fees are billed separately per submission and are not included in plan pricing.
Launch
For growing capture sites getting started with live scan volume.
$249/mo
or $2,490/yr billed annually (2 months free)
- 25 scans per month included
- $7 platform fee per scan after the included 25
- Same software features as every other plan
Scale
Higher monthly volume with a lower overage rate.
$399/mo
or $3,990/yr billed annually (2 months free)
- 50 scans per month included
- $5 platform fee per scan after the included 50
- Same software features as every other plan
Optimize
Maximum included volume and the lowest overage rate.
$599/mo
or $5,990/yr billed annually (2 months free)
- 100 scans per month included
- $3 platform fee per scan after the included 100
- Same software features as every other plan
Recommended plan
Estimate platform fees for your monthly volume
Enter how many scans you expect to transmit each month. We’ll recommend the lowest-cost plan and show projected platform fees for every tier—agency pass-through fees stay out of this estimate.
A scan is one transmitted enrollment in a calendar month. Included allotments reset monthly.
At 30 scans, we recommend Launch — about $284.00/mo in platform fees, saving ~$76.00 versus Traditional.
Approximate break bands (still computed from the formula above): ~0–20: Traditional often wins · ~21–46: Launch · ~47–90: Scale · ~91+: Optimize.
Launch
Best$284.00
projected platform fees / mo · $25 included, then $7.00
Scale
$399.00
projected platform fees / mo · $50 included, then $5.00
Optimize
$599.00
projected platform fees / mo · $100 included, then $3.00
Traditional
$360.00
projected platform fees / mo · $12.00 per scan
Estimates platform fees only. Agency/state fees are separate.
Buyer guide
Which plan should you choose?
Every option runs on the same LiveScan360 platform. The difference is how you pay for submitted scans—Traditional per scan, or a subscription with included volume.
Traditional
New sites, seasonal volume, or operators who want to start without a monthly subscription.
Choose this if
- You are validating volume before locking a subscription
- Monthly scan counts swing up and down
- You want the fastest path to get live on LiveScan360
Launch, Scale, or Optimize
Shops with steady monthly volume that want included scans and a lower per-scan overage rate.
Choose this if
- You can forecast roughly how many scans you submit each month
- You want predictable subscription pricing with annual billing (pay 10, get 12)
- You expect to grow and step into a lower overage tier over time
Platform value
What’s included with LiveScan360
Plans unlock the same modern capture stack—so you aren’t paying for a different product when you move from Traditional into a subscription tier.
- Browser-based operator software for enrollments, appointments, and day-to-day capture workflows
- FDLE, FBI, and FD-258 submission paths in one product
- Customer booking and remote intake tools that reduce counter time
- Organization settings for locations, team access, pricing, and payouts
- Workstation setup for connecting certified scanners at the desk
Billing
How billing works
Keep platform costs and agency channel costs separate—that’s the clearest way to forecast what your shop pays LiveScan360 versus what gets passed through to agencies.
Platform fees vs agency fees
LiveScan360 platform fees cover capture and submission tooling. FDLE, FBI, FD-258, retention, and other agency/state pass-through fees are separate and billed per submission.
Included scans on subscriptions
Launch, Scale, and Optimize include a monthly scan allotment that resets each calendar month. After that, a lower overage rate applies—so higher tiers reward higher volume.
Annual billing = 2 months free
Annual prepaid pricing is exactly 10× the monthly rate—pay for 10 months, get 12. All tiers include the same software features; only the pricing ladder changes.
FAQ
Common pricing questions
- What can I start with today?
- Traditional is available for self-serve signup. Subscription tiers show published pricing—contact us if you want early access while self-serve checkout is still rolling out.
- Do plans include different software features?
- No. Every plan unlocks the same LiveScan360 software. Tiers differ only by subscription price, included monthly scans, and overage (or Traditional’s per-scan platform fee).
- Does hardware come with a plan?
- Plans cover the LiveScan360 platform. Certified scanners are sold separately—browse hardware if you need a new device, or keep using supported legacy scanners you already own.
- Can I change plans later?
- Yes. Most operators start on Traditional, then move into a subscription once volume is predictable. We’ll help you pick the tier that matches your monthly submissions.
- What about multi-location or custom deals?
- Enterprise arrangements are available for larger footprints, special routing, or custom commercial terms. View Enterprise or request a demo to talk it through.
Ready to get started?
Sign up for Traditional, request a demo of the full platform, or talk with us about subscription and enterprise options.